E-commerce Operations and Logistics Coordinator

Main responsibilities include:

• E-commerce Platform Management: Overall responsibility for the daily operation and content update of the company's website and e-commerce platforms.
• Customer Service and Order Management: Provide customer service, handle customer inquiries and after-sales issues, and ensure the accuracy of order and inventory systems.
• Logistics and Supply Chain Coordination: Responsible for purchasing and sourcing of product resources, follow up the logistics flow for inbound and outbound deliveries, and maintain accurate inventory and logistics documentation.
• Event and Trade Show Coordination: Responsible for logistics and administrative arrangements for the company's participation in trade shows and events.

Requirements

• Relevant Experience: work experience in customer service, e-commerce operations or logistics coordination.
• Coordination skills: An exceptional ability to coordinate, organize and drive processes forward across different functions (customer, logistics, market).
• Language skills: Fluent in spoken and written Chinese and Swedish - a great advantage for effectively managing international suppliers and the local market.
• Strong organizational and communication skills, able to handle multiple tasks, strong learning ability, and willing to learn about new tools and platforms.